Appointments

Our Rapid Health triage service is currently available during the following times:

Monday to Friday: 6:30am – 6:30pm

Closed on weekends and Bank Holidays

With Rapid Health, you can book an appointment with Advanced Nurse Prescribers and GPs online by completing a short form using the link below.

Note: If your request is triaged into the ‘Smart Triage Inbox’ rather than offering you an appointment, the Duty Doctor will review your request.  If the Duty Doctor deems it necessary for you to be seen, they will send you an appointment booking link applicable to your needs.  Please ensure you action this link as soon as practically possible, or the link will expire and the appointment may be used by another patient.

Adults (16 Years +) Click here to book your appointment online
We understand that not everyone can do this online. Reception will still be here to help and take you through a short medical questionnaire which will offer you an appointment in an appropriate time frame.
We will not be using the Rapid Health System for the following appointments which can still be booked by contacting Reception.
Blood tests.
Practice Nurse appointments (e.g. cervical screening, vaccinations and injections).
Long-term condition reviews with a Clinical Pharmacist or Nurse (e.g. Diabetes, Hypertension, Respiratory, Cardiac).
Medication reviews with a Clinical Pharmacist.
Post natal appointments and 6-week baby checks.
NHS Health Checks.
Home visits for our Housebound population.
To be able to book an appointment using the Rapid Health appointment system, please make sure you have provided us with an email address.  To allow you to do this easily, please complete the form on our website or give your email address to a member of our Patient Services Team.
Accessing the Emergency Department at the Leicester Royal Infirmary
Acute Access Service
NHS 111
Urgent Care Service
This practice is committed to providing a safe and comfortable environment and to putting patients at ease wherever possible and strives to achieve good practice at all times.
 
 
All patients are entitled to have a chaperone present during any consultation, examination or procedure. Clinicians at this practice will advise patients that a chaperone is necessary during any intimate examination; this is to safeguard both the clinician and you, the patient.
 
 
Where a chaperone is not available, the clinician will ask you to make an appointment and request the presence of a chaperone
at the time of booking.
 
 
Staff members have received appropriate training to act as chaperones and have knowledge of the examination or procedure you may be undergoing.
 
 
Family and friends are not permitted to act as chaperones as they do not have the knowledge required, nor do they have the necessary training.
 
 
If you have any questions or wish to see the full chaperone policy, please ask to speak to a member of staff.