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Non-urgent advice: Patient Notice

Since the start of the Covid-19 pandemic, The Wycliffe Medical Practice has followed Government Guidelines around the type of appointments we are able to provide. Even with restrictions in place, our GP and Nursing teams have still seen a large number of patients face to face during this time. Currently, face to face appointments at the surgery are booked after you have spoken with a GP first on the telephone to assess the problem.

As a surgery, we are keen to get back to some kind of pre-pandemic service, however with Covid cases high throughout the country, we still have a duty of care to all our patients and staff. This means assessing all risks individually and ensuring that we are able to continue to provide a safe and reliable service for all. At the minute, we feel that changing all of our appointments to face to face ones and therefore increasing the number of patients coming into the surgery could see our vulnerable patients un-necessarily compromised. We would also run the risk of having to close the surgery completely if our staffing levels fall below a minimum operating standards due to a high number of positive cases.

Taking into consideration current government guidelines, it is our plan to continue with our current telephone triage appointment system and look to start implementing a tiered return to Face to Face appointments when we have more information and can be sure that we will be able to continue to provide core services.

Non-urgent advice: Coronavirus (COVID-19)

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please ring us or visit our website.

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured we will be in touch

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Get the latest advice about coronavirus.

Non-urgent advice: URGENT GP ADVICE

Patients registered with The Wycliffe Medical Practice who require urgent medical advice can call us from 8am- 8.30am  and between 6pm- 6.30pm Monday – Friday to speak to a member of our practice team with access to our Duty Doctor. 

For full information about how to access our acute access service and opening times please click on Appointments

GP Patient Survey

94% describe their overall experience of this GP practice as good compared to national average of 83%

93% find it easy to get through to this GP practice by phone compared to 68% nationally

Click here for more details
Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Practice Closures

The practice will close on the following afternoons for staff training.

2021:

-Tuesday March 16th

-Tuesday 20th April

-Wednesday 19th May

-Thursday 24th June

-Tuesday 20th July

-Thursday 30th September

-Tuesday 19th October

-Wednesday 17th November

2022:

-Thursday 27th January

-Tuesday 22nd February

-Wednesday 23rd March

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